Account Page – Policies Tab

Access to Confidential Information

Choice and Control Policy 

Client Advocacy Policy and Procedure

Client Participation and Social Inclusion Policy

Client Rights and Service Charter

Client Safety and Security Policy

Code of Conduct

Complaints Policy

Complaints Procedure

Confidentiality Policy

Continuity of Care Policy and Procedure 

Diversity and Cultural Inclusion policy

Intake and Referral Policy and Procedure

Information Management Policy and Procedure

Management of Medication Policy and Procedures  

NDIS Code of Conduct for disability workers

Privacy Policy and Procedure

Quality Policy and Procedure

Risk Management Policy and Management Plan

Safeguarding Policy

Safeguarding Procedure

Safety and Quality Integration Policy

 

Easy Read Versions

Coronavirus and Health Issues

Coronavirus Booklet

Coronavirus – How to stay Safe

Lockdown in Victoria

Social Distancing

Update on your support services in Victoria  during Coronavirus

What is PPE

Client Rights

Service Charter

Consultation Policy

What is Safeguarding

Privacy Policy

How Incidents are Managed

Service Agreement Description