SUPPORT

WORK

Everyone living with a disability needs a high quality of life.
Let’s make it happen together.

1800 880 440

What We Do

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Employ support workers that you choose

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Support you to create a new team of support workers

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Give you the tools to manage your own support team

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Provide administrative and practical support, advice and expertise when you need it

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Work with your support workers to ensure they have all the required compliance checks and training

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Take care of your support worker’s pay, tax, super and insurance

why choose us?

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We have a simple onboarding process, and we are easy to use

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We provide flexibility and freedom to choose your own support workers

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We pay your support workers way above award and most other organisations

types of support

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Personal Care
Assistance with showering, dressing, feeding, grooming, transfers and other daily tasks needed to get on with your day.
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Community & Social Support
Accompanying you to attend social events, outings, shopping, or any way that you have fun.
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Travel Support
Getting you to where you want to go, either with your own vehicle or the support worker’s vehicle
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Help around the home
Assisting you to stay independent in your home by supporting you to complete daily living tasks.
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Work & Study Support
Supporting you at your workplace or school with any tasks you need.
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Therapy Support
Helping you to complete your exercise routine or practice tasks that help you to develop new skills.

SERVICE INFORMATION

Yes, if you have an NDIS plan and you are willing and able to arrange the shifts you need directly with your support workers, you can use this service.

Yes, our support worker onboarding process is quick and simple. If you have someone in mind or have already engaged a support worker, we are happy to employ them on your behalf. As long asthey can provide some basic information that we need to ensure they are compliant with the law e.g. police check, etc.

If you don’t have a support worker, Orange Health will work with you to find one that suits your needs.

Your support worker can provide you with the type of support you need to achieve your goals. You decide what tasks they do, how they do them and when, so long as all safety precautions are used.

At the end of the 2 week pay period, your support workers submit their timesheet, you then approve and we pay them directly into their bank account. We also take care of all PAYG tax to the ATO, pay their superannuation and ensure that they are fully insured.

Orange Health charges the standard NDIS rates in line with the NDIS price guide. Only in some circumstances if the participant has high complex needs, we may charge at a higher rate, however, in this instance, we will pay your workers at a higher rate and will also discuss this with you first.

The great thing about Orange Health is that we have over 25 years experience of working in the disability sector delivering services to people with disabilities. This means that we are able to provide you with advice and support on your disability-related needs as well as with managing your schedule and support workers.

How We do it

NDIS Participants

1
Step 1

Complete the online application form

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2
Step 2

We will call you to discuss your needs

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CONNECT
3
Step 3

Complete your support plan documents via the online portal

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REGISTER
4
Step 4

Have your start-up meeting with an Orange Health representative

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MEET
5
Step 5

Nominate your support workers

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NOMINATE
6
Step 6

Start receiving care from your support workers

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START

Support Workers

1
Step 1

Complete the online application form

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2
Step 2

Have an interview with an Orange Health staff member

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CONNECT
3
Step 3

Complete the onboarding forms

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DOCUMENT
4
Step 4

Start working with your client

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START

Pricing

11% superannuation will be paid directly into accounts. Tax is deducted automatically from pay.

Orange Health fees are aligned with the NDIS pay rates

ServicePay RateDescription
Service: Week DayPay rate: $41.11Description: 6am - 8pm, Mon - Frid
Service: EveningPay rate: $45.20Description: Hours after 8pm and before 12am, Mon -Frid
Service: OvernightPay rate: $46.02Description: 10pm - 6am Mon - Frid
Service: SaturdayPay rate: $57.53Description: All day 12pm - 12am Saturday
Service: SundayPay rate: $73.96Description: All day 12pm - 12am Sunday
Service: SleepoverPay rate: $166.52Description: A flat rate 10pm - 6am the following day
Service: Public HolidayPay rate: $87.76Description: 12pm - 12am on a public holiday
Service: 24 HourPay rate: $689.26Description: 24 hour period with 8 hours of work
Service: Mileage (per km)Pay rate: 96cDescription: Transport using a support worker's vehicle

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